Cordaville, Fayville and the rest of Southborough
Southborough is a Worcester County town west of Framingham, and its villages include Cordaville and Fayville. Fayville has its own ZIP, 01745, while most of the town uses 01772. Tell the dispatcher which village you are in so the crew can find the right road quickly.
A town with more than one village and a long run of rural roads means addresses can be hard to find at night. Give the crew your house number, the road name and the nearest crossing road, and keep an outside light on.
When water is spreading in Southborough
Our dispatch line is answered around the clock. A burst pipe on a winter night is handled the same way as a leak on a weekday afternoon.
While the crew is on the way, close the main valve, keep power off to wet areas when the panel is dry, and lift valuables out of the water. If gas or sparking outlets are involved, call 911 before you call us.
Two ZIP codes, one dispatch line
Southborough has two ZIP codes in active use, and both reach the same line.
| ZIP | Place | Note |
|---|---|---|
| 01772 | Southborough | Primary ZIP for the town and the one in our page title |
| 01745 | Fayville, part of Southborough | Nearby ZIP for the Fayville village area |
Town water comes from the MWRA
Southborough buys all of its water from the Massachusetts Water Resources Authority. The town's Department of Public Works runs the Water Division from 147 Cordaville Road, with two pumping stations and three water tanks distributing it. Public Works is open weekdays, 8 a.m. to 4 p.m., at 508-485-1210.
The practical point is who to call. A break in the street main is the town's job, and the town lists its police line, 508-485-2147, for after-hours contact. A burst pipe after your meter is yours to shut off, and we handle the drying.
If water is still spreading in Southborough
Do these in order while the crew is on the road.
Isolate the water
Close the main valve, then check outdoor spigots and the water heater supply for any other open line.
Stay out of live circuits
If the wet area includes outlets or a basement panel, wait for the utility. Do not stand in water near electrical equipment.
Lift and block
Raise furniture legs on blocks and move boxes to shelves. Roll back area rugs and pull up loose items.
Light the way
Turn on exterior lights, clear the driveway and be ready to point out the damage and the shutoff.
Interstate 90, Route 9 and the Sudbury Reservoir
Crews reach Southborough from Framingham by Route 9 or by Interstate 90, about seven miles to the west. Sudbury Reservoir lies within the town, and homes near large water bodies deserve a look at the FEMA flood map.
Check your address on the FEMA map and read your policy for a flood exclusion. After heavy rain, a wet basement near the reservoir area may be a flood claim, and standard homeowners policies do not cover flood.
Southborough service area map
The map below is centered on Southborough, ZIPs 01772 and 01745.
What affects a Southborough job's scope
We explain scope and price before work starts.
| Factor | What it changes |
|---|---|
| Water source | Clean supply water, appliance discharge and flood water are handled differently. |
| Affected rooms | Basements and finished lower levels take more equipment time. |
| Building materials | Older plaster, hardwood and subfloor dry slower than carpet and drywall. |
| Rebuild phase | Removed material is replaced through water damage repair. |
Nearby towns and related help
We also cover Ashland to the south and Sudbury to the north. For standing water that needs pumps now, see emergency water removal, and for a wet basement near the reservoir, read about flood damage restoration.
Water spreading in Southborough?
Call the 24/7 line and a dispatcher will arrange a crew for Southborough.
Frequently asked questions
Yes. The dispatch line is open 24/7, so emergency water removal is available in Southborough at night, on weekends and on holidays. Same-day response is the goal when crews are available, and you will hear honestly if it will take longer.
Yes. We cover 01772, the main Southborough ZIP, and 01745, the Fayville ZIP, from the Cordaville Road area to Fayville and the roads along Route 9.
The town's Department of Public Works runs the Water Division and handles main breaks in the street. Call 508-485-1210 on weekdays and the town's after-hours line on nights. A broken pipe inside your home is yours to shut off.
No. Southborough is in Worcester County. That can matter for paperwork and permit contacts, so ask the town offices which process applies to rebuild work.
Yes. Tell the dispatcher about a septic system or a private well so the crew handles a drain backup or a pump failure the right way.
Water still spreading? Call (508) 446-9244 and a dispatcher answers around the clock.